Equip solutions engineers to meet customer needs
Leverage the Lucid Visual Collaboration Suite to understand and align on customers’ strategic initiatives. Design, build, and deploy tailored solutions.
Contact sales
Develop informed solutions
Work with technical and non-technical stakeholders to gain a deeper understanding of customer needs, objectives, and expectations.
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How solutions engineering teams use Lucid
Host discovery workshops
Facilitate interactive sessions to better understand customers’ needs, goals, technical requirements, and expected timelines.
Visualize customer systems
Document the current state of a customer’s architecture, codebase, process, and more. Create diagrams from scratch or from imported data.
Build future-state proposals
Demonstrate how your solution will work with customers’ existing systems and workflows, and easily document customer feedback. Use layers to compare current and future states.
Create account maps
Establish a single source of truth for customer account information. Collaborate with sales on shared account maps and plans.
Scale customer resources
Use team hubs to create a repository of shared demos and visuals. Build templates that can easily be customized to meet customer needs and save teams hours of time.
"I find that when we're talking to different people, when I am able to use a diagram to show how the Okta Identity Cloud would work for their particular use case, it starts to click so much better than me just trying to articulate on the phone. Because words are very dry and are open to too much interpretation."